WFR Web Verifier Login Error "Creating an instance of the COM component with CLSID {E5D77194-AD5B-11D3-AFB8-00A0C99245F7} from the IClassFactory failed due to the following error: 80004005"

(Doc ID 2406533.1)

Last updated on JUNE 05, 2018

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.8.0 to 11.1.1.9.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

Web Verifier 11.1.1.9.0 server returns the following error when attempting to login using the http:\\server\WebVerifier\Login.aspx page:

Server Error in '/WebVerifier' Application.

Creating an instance of the COM component with CLSID {E5D77194-AD5B-11D3-AFB8-00A0C99245F7} from the IClassFactory failed due to the following error:
80004005

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Runtime.InteropServices.COMException: Creating an instance of the COM component with CLSID {E5D77194-AD5B-11D3-AFB8-00A0C99245F7} from the IClassFactory failed due to the following error: 80004005.

Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:
[COMException (0x80004005): Creating an instance of the COM component with CLSID {E5D77194-AD5B-11D3-AFB8-00A0C99245F7} from the IClassFactory failed due to the following error:
  Brainware.System.Controllers.User.UserController.LoadLicenseInformation() in D:\<path>\dNET\rel\src\System.Controllers\User\UserController.cs:257
  Brainware.System.Controllers.User.UserController.get_LicenseCount() in D:\<path>\dNET\rel\src\System.Controllers\User\UserController.cs:257
....

 

 

Cause

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