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Connection Error "Status: Failed to Connect to Imaging System. Failed to log in" When Using Enterprise Capture's Imaging Commit Driver (Doc ID 2409703.1)

Last updated on SEPTEMBER 29, 2022

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

After applying various patches and upgrades, using the Imaging Commit Driver generates the following error:

Status: Failed to Connect to Imaging System. Failed to log in

This was not an issue prior to the patches and upgrades.

Changes

Applied the following patches and upgrades:

1. April 2018 CPU Patches
2. WebLogic Server Patches
3. OHS Upgraded to 11.1.1.9
4. WebGate upgraded to 11.1.2.3.0
5. WebLogic Patches on the Windows Capture server

Cause

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