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User Profile Changes are not Propagated to Accounts. ERROR:"IAM-0089999" or "Error occurred while propagating user changes" with "NullPointerException" (Doc ID 2410041.1)

Last updated on JULY 20, 2018

Applies to:

Identity Manager - Version 11.1.2.2.9 to 12.2.1.3.180713 [Release 11g to 12c]
Information in this document applies to any platform.

Symptoms

While attempting to modify multiple attributes for a user with multiple accounts, the profile changes are not propagated to the target accounts.

The UsrProcessTrigger process task is not available in the task history table.

The following errors/warnings are seen:


The issue can be reproduced with the following steps:
1. For a User/Identity with multiple (10+) accounts provisioned.
2. Open "Modify User" form and update more than one attribute (for example, Timezone and Currency).
3. Observe the errors indicated above.

NOTE: This issue is specific to the "Bulk Attribute Propagation" feature as per KM <Document 1595938.1>

Changes

A patch has recently been applied which contains the fix for <Bug 23110063>.

Cause

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