My Oracle Support Banner

Oracle Identity Manager (OIM) 11g and Oracle Identity Governance (OIG) 12c: User Profile Changes Not Propagated to Accounts with ERROR:"IAM-0089999" or "Error occurred while propagating user changes" (Doc ID 2410041.1)

Last updated on SEPTEMBER 01, 2023

Applies to:

Identity Manager - Version 11.1.2.3.0 to 11.1.2.3.180331 [Release 11g]
Identity Manager - Version 12.2.1.3.0 to 12.2.1.3.180413 [Release 12c]
Information in this document applies to any platform.

Symptoms

While attempting to modify multiple attributes for a user with multiple accounts, the profile changes are not propagated to the target accounts.

The UsrProcessTrigger process task is not available in the task history table.

The following errors/warnings are seen:


The issue can be reproduced with the following steps:
1. For a User/Identity with multiple (10+) accounts provisioned.
2. Open "Modify User" form and update more than one attribute (for example, Timezone and Currency).
3. Observe the errors indicated above.

A patch has recently been applied which contains the fix for Bug 23110063.

Changes

A patch has recently been applied which contains the fix for Bug 23110063.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.