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"IAM-0120030:A system error..." Pop-Up When Trying to Edit User and App Instance Forms Following Multiple Customizations and Connector Installs (Doc ID 2411200.1)

Last updated on APRIL 25, 2019

Applies to:

Identity Manager - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

When using the edit field option to access an attribute in the user form (System Entities>User) or an existing App Instance form, an error message pops up and prevents viewing the attribute details:

IAM-0120030:A system error #1528519784552 has occurred. Please contact System Administrator.

The OIM Diagnostic log shows the following error:

[oim_server1] [ERROR] [] [oracle.adf.model.businesseditor.log.customization.Fields] [tid: [ACTIVE].ExecuteThread: '30' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: xelsysadm] ... [APP: oracle.iam.console.identity.sysadmin.ear] [partition-name: DOMAIN] [tenant-name: GLOBAL] [...] JBO-25002: Definition sessiondef.oracle.iam.ui.runtime.form.model.FMEXAMPLEUSR.view.FMEXAMPLEUSRUD_FORM1VO of type View Definition is not found.[[
oracle.jbo.NoDefException: JBO-25002: Definition sessiondef.oracle.iam.ui.runtime.form.model.FMEXAMPLEUSR.view.FMEXAMPLEUSRUD_FORM1VO of type View Definition is not found.
at oracle.jbo.mom.DefinitionManager.findDefinitionObject(DefinitionManager.java:1199)
at oracle.jbo.mom.DefinitionManager.findDefinitionObject(DefinitionManager.java:1080)
at oracle.jbo.mom.DefinitionManager.findDefinitionObject(DefinitionManager.java:1062)
at oracle.jbo.server.MetaObjectManager.findMetaObject(MetaObjectManager.java:929)
at oracle.jbo.server.ViewDefImpl.findDefObject(ViewDefImpl.java:903)
at oracle.jbo.syscat.SysCatViewDefImpl.createRowFromResultSet(SysCatViewDefImpl.java:99)
at oracle.jbo.server.ViewObjectImpl.createInstanceFromResultSet(ViewObjectImpl.java:6447)
at oracle.jbo.server.QueryCollection.populateRow(QueryCollection.java:4184)

Cause

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