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Performance Slowness in Human Capital Management (HCM) Data Loader (HDL) File Upload - Error in WebCenter Content (WCC) Log: java.net.ProtocolException: EOF After Reading Only (Doc ID 2423696.1)

Last updated on MARCH 05, 2024

Applies to:

Oracle WebCenter Content - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

Performance issue -  slow when uploading 10 MB .zip file in a particular POD instance.  10mb file upload taking 15-60 minutes (normal is 2-5 minutes).

Error found in WCC server logs - 

>requestaudit IdcServer-335 CHECKIN_NEW [dDocTitle=DOCTITLE][dUser=USERNAME][dSecurityGroup=FAFusionImportExport][StatusCode=-1][StatusMessage=The content item was not successfully checked in. Client terminated the upload of file 'DOCUMENT NAME.zip'.

java.net.ProtocolException: EOF after reading only: '4570933' of: '9556513' promised bytes, out of which at least: '842' were already buffered.

Cause

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In this Document
Symptoms
Cause
Solution
References


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