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WEC Import Processor Email Job Does Not Import Emails "javax.naming.NameNotFoundException: While trying to lookup 'jms.capture-connection-factory' didn't find subcontext 'jms'. Resolved ''; remaining name 'jms/capture-connection-factory'" (Doc ID 2425421.1)

Last updated on JULY 23, 2018

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.0.0 to 12.2.1.3.0 [Release 12c]
Information in this document applies to any platform.

Symptoms

Some Import Processor email jobs are active, but are not importing emails.  The test connection in the /dc-console page works. The following error is found in the capture managed server diagnostic log:

[2018-06-28T13:34:13.147-04:00] [capture_server1] [ERROR] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: [ACTIVE].ExecuteThread: '8' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: <ecid>] [APP: capture] [partition-name: DOMAIN] [tenant-name: GLOBAL] While trying to lookup 'jms.capture-connection-factory' didn't find subcontext 'jms'. Resolved ''[[
javax.naming.NameNotFoundException: While trying to lookup 'jms.capture-connection-factory' didn't find subcontext 'jms'. Resolved ''; remaining name 'jms/capture-connection-factory'
at weblogic.jndi.internal.BasicNamingNode.newNameNotFoundException(BasicNamingNode.java:1224)
at weblogic.jndi.internal.BasicNamingNode.lookupHere(BasicNamingNode.java:268)
at weblogic.jndi.internal.ServerNamingNode.lookupHere(ServerNamingNode.java:217)
at weblogic.jndi.internal.BasicNamingNode.lookupIgnorePartition(BasicNamingNode.java:1503)
at weblogic.jndi.internal.PartitionHandler.lookupSharable(PartitionHandler.java:88)
at weblogic.jndi.internal.ServerNamingNode.lookup(ServerNamingNode.java:584)
at weblogic.jndi.internal.RootNamingNode.lookup(RootNamingNode.java:81)
at weblogic.jndi.internal.WLEventContextImpl.lookup(WLEventContextImpl.java:307)
at weblogic.jndi.internal.WLContextImpl.lookup(WLContextImpl.java:430)
at javax.naming.InitialContext.lookup(InitialContext.java:417)
at oracle.odc.importprocessor.ImportJobSchedulerSessionBean.queueJobForProcessing(ImportJobSchedulerSessionBean.java:289)
at oracle.odc.importprocessor.ImportJobSchedulerSessionBean.processImportJobs(ImportJobSchedulerSessionBean.java:169)
at sun.reflect.GeneratedMethodAccessor434.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.oracle.pitchfork.inject.Jsr250Metadata.invokeTimeoutMethodInternal(Jsr250Metadata.java:372)
at com.oracle.pitchfork.intercept.LifecycleEventCallbackInvocationContext.proceed(LifecycleEventCallbackInvocationContext.java:126)
at org.jboss.weld.ejb.AbstractEJBRequestScopeActivationInterceptor.aroundInvoke(AbstractEJBRequestScopeActivationInterceptor.java:73)
at org.jboss.weld.ejb.SessionBeanInterceptor.aroundInvoke(SessionBeanInterceptor.java:52)
at sun.reflect.GeneratedMethodAccessor394.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.oracle.pitchfork.inject.Jsr250Metadata.invokeLifecycleMethod(Jsr250Metadata.java:387)
at com.oracle.pitchfork.intercept.LifecycleEventCallbackInvocationContext.proceed(LifecycleEventCallbackInvocationContext.java:121)
at com.oracle.pitchfork.intercept.LifecycleEventCallbackInvocationContext.proceed(LifecycleEventCallbackInvocationContext.java:150)
at com.oracle.pitchfork.intercept.InterceptionMetadata.invokeTimeoutMethod(InterceptionMetadata.java:610)
at weblogic.ejb.container.injection.EjbComponentCreatorImpl.invokeTimer(EjbComponentCreatorImpl.java:71)
at weblogic.ejb.container.injection.InjectionBasedEjbComponentCreator.invokeTimer(InjectionBasedEjbComponentCreator.java:156)
at weblogic.ejb.container.manager.BaseEJBManager.invokeTimeoutMethod(BaseEJBManager.java:186)
at weblogic.ejb.container.timer.TimerImpl.timerExpired(TimerImpl.java:338)
at weblogic.timers.internal.TimerImpl.run(TimerImpl.java:290)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:643)
at weblogic.invocation.ComponentInvocationContextManager._runAs(ComponentInvocationContextManager.java:348)
at weblogic.invocation.ComponentInvocationContextManager.runAs(ComponentInvocationContextManager.java:333)
at weblogic.work.LivePartitionUtility.doRunWorkUnderContext(LivePartitionUtility.java:54)
at weblogic.work.PartitionUtility.runWorkUnderContext(PartitionUtility.java:41)
at weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:617)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:397)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:346)

]]



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