My Oracle Support Banner

Unsupported Browser Alert When Accessing WebCenter Portal from Mobile Devices (Doc ID 2427725.1)

Last updated on JULY 30, 2018

Applies to:

Oracle WebCenter Portal - Version 12.2.1.0.0 to 12.2.1.3.0
Information in this document applies to any platform.

Symptoms


When attempting to access WebCenter Portal using Chrome browser with an iOS device, the following PopUp message is displayed:

ERROR

You are using an unsupported browser. The supported browsers are Internet Explorer 9.0 and higher, Firefox 14.0 and higher, Safari 5.0 and higher, and....


STEPS

The issue can be reproduced at will with the following steps:

  1. Open Chrome on an iOS device.

  2. Access WebCenter Portal.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.