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Logon Manager Prompts For Windows Authentication When Accessing The First Application In A Citrix Session (Doc ID 2429039.1)

Last updated on JULY 10, 2023

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.1 and later
Information in this document applies to any platform.Symptoms

Oracle Enterprise Single Sign-On: Logon Manager

ACTUAL BEHAVIOR

ESSO Logon Manager client prompts constantly for authentication when accessing the first application (once per session) from a Citrix session. 

EXPECTED BEHAVIOR

Users start a Citrix session and access applications without being prompted to authenticate for each session.

STEPS TO REPRODUCE

  1. Login to a Citrix terminal session.
  2. Attempt to launch an application from the Citrix remote desktop

 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unexpectedly prompted to authenticate when launching an application in a Citrix session.

Cause

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In this Document
Symptoms
Cause
Solution


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