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During Commit, the Error Appears in the Logs: an I/O Exception occurred while trying to export the document to an Image-Only PDF (Doc ID 2430931.1)

Last updated on APRIL 17, 2024

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.2.0 and later
Oracle Solaris on SPARC (64-bit)

Symptoms

Commiting an Image-Only PDF file fails with the errors:

oracle.odc.exception.CommitException: An I/O Exception occurred while trying to export the document to an Image-Only PDF.
AND
Caused by: java.io.IOException: Cannot run program "/apps_base/FMW_HOME12C212/MiddleWare/wccapture/capture/bin/solaris/PDFExport32": error=2, No such file or directory

Also, performing Document Conversion with OIT generates an error of a similar type for CaptureOITExport32 or CaptureOITExport64, or possibly: Failed to launch CaptureOITExport32.

Changes

Installation of WebCenter Content 12.2.1.3 on Solaris.

Cause

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