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User Self Registration Failing with IAMWorkflowException: There is no instance with the instanceID xxxxx (Doc ID 2431492.1)

Last updated on AUGUST 03, 2018

Applies to:

Identity Manager - Version 11.1.2.3.0 to 11.1.2.3.180620 [Release 11g]
Information in this document applies to any platform.

Symptoms

You have installed OIM PS3, and you have configured a Workflow Approval Rule for Self Register User that points to the AutoApproval composite.  But intermittently, when attempting to self-register, you see that the following errors:

ERROR
-----------------------
[2018-06-21T09:37:37.817-07:00] [soa_server3] [WARNING] [] [oracle.integration.platform.blocks.soap] [tid: orabpel.invoke.pool-4.thread-7] [userId: weblogic] [ecid: 005Rma8S5VuFs1X5Hvt1if0001_4000ChQ,1:35853] [APP: soa-infra] [composite_instance_id: 110667] [composite_name: AutoApproval!1.0] [component_name: CallbackService_2] Received an application fault after invoking endpoint URI "http://oimhost.domain.com:8005/workflowservice/CallbackService" with fault message: null. Please examine the fault details and verify corresponding business logic to further troubleshoot the issue.

[2018-06-21T09:37:37.819-07:00] [soa_server3] [TRACE] [] [oracle.soa.bpel.engine.ws] [tid: orabpel.invoke.pool-4.thread-7] [userId: weblogic] [ecid: 005Rma8S5VuFs1X5Hvt1if0001_4000ChQ,1:35853] [APP: soa-infra] [composite_instance_id: 110667] [component_instance_id: 110667] [composite_name: AutoApproval!1.0] [component_name: ApprovalProcess] [SRC_CLASS: WSInvocationManager] [SRC_METHOD: invoke] got BusinessFaultException[[
oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : oracle.iam.platform.workflowservice.exception.IAMWorkflowException: There is no instance with the instanceID 1ae6988b-3c2e-43b0-b6f0-c2377194699c
at oracle.j2ee.ws.client.jaxws.DispatchImpl.throwJAXWSSoapFaultException(DispatchImpl.java:1053)
at oracle.j2ee.ws.client.jaxws.DispatchImpl.invoke(DispatchImpl.java:839)
at oracle.j2ee.ws.client.jaxws.OracleDispatchImpl.synchronousInvocationWithRetry(OracleDispatchImpl.java:235)
at oracle.j2ee.ws.client.jaxws.OracleDispatchImpl.invoke(OracleDispatchImpl.java:106)
...

 

Cause

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