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Oracle Identity Manager (OIM) 11g and Oracle Identity Governance (OIG) 12c: AutoApproval Requests Fail with "IAMWorkflowException: There is no instance with the instanceID xxxxx" (Doc ID 2431492.1)

Last updated on SEPTEMBER 01, 2023

Applies to:

Identity Manager - Version to [Release 11g]
Identity Manager - Version and later
Information in this document applies to any platform.


Intermittently, calls to AutoApproval fail with "oracle.iam.platform.workflowservice.exception.IAMWorkflowException: There is no instance with the instanceID <INSTANCE_ID>."

When the issue occurs, the Service Object Architecture (SOA) diagnostic logs will show messages like:





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