New Users Creation Failing With Error Message IAM-3051103 (Doc ID 2436699.1)

Last updated on JANUARY 23, 2024

Applies to:

Goal

OIM R2PS1, R2PS2, R2PS3, 12.2.1.3.X

Create User is failing due to the following error:

----------------------------------------------------------------------------------------------------------------------------------

Id 2 name CreateUserPreProcessHandler : COMPLETED
Id 3 name CreateUserGeneratePasswordPreProcessHandler : COMPLETED
Id 4 name EntitlementPreProcessEvtHandler : COMPLETED
Id 5 name UpdateUserPasswordFields : COMPLETED
Id 6 name CustomPreProcessHandler : COMPLETED
Id 7 name CreateUsersActionHandler : FAILED
Status : FAILED
Id 1429584 name CreateUserRequestFailedHandler : COMPLETED
Id 1429585 name UserActionFailedHandler : COMPLETED
Id 1429586 name CreateUserFinalizationHandler : COMPLETED
Id 7 name CreateUsersActionHandler : COMPENSATED
Id 6 name CustomPreProcessHandler : COMPENSATED
Id 5 name UpdateUserPasswordFields : COMPENSATED
Id 4 name EntitlementPreProcessEvtHandler : COMPENSATED
Id 3 name CreateUserGeneratePasswordPreProcessHandler : COMPENSATED
Id 2 name CreateUserPreProcessHandler : COMPENSATED
Id 1 name GetCurrentUser : COMPENSATED
Status : COMPENSATED
====================================
>
<Aug 9, 2018 12:48:13,690 PM EDT> <Error> <oracle.iam.request.impl> <IAM-2050243> <Orchestration process with id 1429583, failed with error message IAM-3051103:The create operation on user entity failed in action stage.:.>
<Aug 9, 2018 12:48:13,698 PM EDT> <Error> <oracle.iam.request.impl> <BEA-000000> <Orchestration process with id 1429583, failed with error message IAM-3051103 : The create operation on user entity failed in action stage..
oracle.iam.request.exception.RequestServiceException: Orchestration process with id 1429583, failed with error message IAM-3051103 : The create operation on user entity failed in action stage..
at oracle.iam.request.impl.RequestEngine.handleOrchResult(RequestEngine.java:5149)
at oracle.iam.request.impl.RequestEngine.startOrchestrationFromPreProcess(RequestEngine.java:5035)
at oracle.iam.request.impl.RequestEngine.triggerOperation(RequestEngine.java:4955)
at oracle.iam.request.impl.RequestEngine.doOperation(RequestEngine.java:4580)
at oracle.iam.impl.OIMServiceImpl.doOperation(OIMServiceImpl.java:43)
at sun.reflect.GeneratedMethodAccessor2930.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:318)
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
at oracle.iam.platform.utils.LoggerInterceptor.invoke(LoggerInterceptor.java:55)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at oracle.iam.platform.utils.DMSMethodInterceptor.invoke(DMSMethodInterceptor.java:37)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
at com.sun.proxy.$Proxy508.doOperation(Unknown Source)
at oracle.iam.api.OIMServiceEJB.doOperationx(Unknown Source)
at oracle.iam.api.OIMService_1soh89_OIMServiceRemoteImpl.__WL_invoke(Unknown Source)
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invokeInternal(SessionRemoteMethodInvoker.java:54)
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:21)
at oracle.iam.api.OIMService_1soh89_OIMServiceRemoteImpl.doOperationx(Unknown Source)
at oracle.iam.api.OIMService_1soh89_OIMServiceRemoteImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.ServerRequest.sendReceive(ServerRequest.java:252)
at weblogic.rmi.cluster.ClusterableRemoteRef.invoke(ClusterableRemoteRef.java:552)
at weblogic.rmi.cluster.ClusterableRemoteRef.invoke(ClusterableRemoteRef.java:313)
at oracle.iam.api.OIMService_1soh89_OIMServiceRemoteImpl_12213_WLStub.doOperationx(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at weblogic.ejb.container.internal.RemoteBusinessIntfProxy.invoke(RemoteBusinessIntfProxy.java:86)
at com.sun.proxy.$Proxy624.doOperationx(Unknown Source)
at oracle.iam.api.OIMServiceDelegate.doOperation(Unknown Source)
at oracle.iam.ui.catalog.model.am.CatalogAMImpl.doOperation(CatalogAMImpl.java:3044)
at oracle.iam.ui.catalog.model.am.CatalogAMImpl.submitCatalogWithScanID(CatalogAMImpl.java:3614)
at oracle.iam.ui.catalog.model.am.CatalogAMImpl.submitCatalog(CatalogAMImpl.java:3594)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at oracle.adf.model.binding.DCInvokeMethod.invokeMethod(DCInvokeMethod.java:759)
at oracle.adf.model.binding.DCDataControl.invokeMethod(DCDataControl.java:2364)
at oracle.adf.model.bc4j.DCJboDataControl.invokeMethod(DCJboDataControl.java:3339)
at oracle.adf.model.binding.DCInvokeMethod.callMethod(DCInvokeMethod.java:269)
at oracle.jbo.uicli.binding.JUCtrlActionBinding.doIt(JUCtrlActionBinding.java:1742)
at oracle.adf.model.binding.DCDataControl.invokeOperation(DCDataControl.java:2371)
at oracle.jbo.uicli.binding.JUCtrlActionBinding.invoke(JUCtrlActionBinding.java:803)
at oracle.adf.controller.v2.lifecycle.PageLifecycleImpl.executeEvent(PageLifecycleImpl.java:414)
at oracle.adfinternal.view.faces.model.binding.FacesCtrlActionBinding._execute(FacesCtrlActionBinding.java:254)
at oracle.adfinternal.view.faces.model.binding.FacesCtrlActionBinding.execute(FacesCtrlActionBinding.java:212)
at oracle.iam.ui.platform.utils.FacesUtils.executeOperationBinding(FacesUtils.java:178)
at oracle.iam.ui.platform.utils.FacesUtils.executeOperationBindingFromActionListener(FacesUtils.java:124)
at oracle.iam.ui.catalog.view.backing.CartReqBean.submit(CartReqBean.java:1239)
at oracle.iam.ui.catalog.view.backing.CartReqBean.submitActionListener(CartReqBean.java:1144)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.sun.el.util.ReflectionUtil.invokeMethod(ReflectionUtil.java:181)
at com.sun.el.parser.AstValue.invoke(AstValue.java:289)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:304)
...

...
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent$1.run(ContextSwitchingComponent.java:168)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent._processPhase(ContextSwitchingComponent.java:510)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent.broadcast(ContextSwitchingComponent.java:171)
at oracle.adf.view.rich.component.fragment.UIXInclude.broadcast(UIXInclude.java:115)
at javax.faces.component.UIViewRoot.broadcastEvents(UIViewRoot.java:790)
at javax.faces.component.UIViewRoot.processApplication(UIViewRoot.java:1282)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl._invokeApplication(LifecycleImpl.java:1243)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl._executeInvokeApplication(LifecycleImpl.java:686)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl._executePhase(LifecycleImpl.java:364)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:227)
at javax.faces.webapp.FacesServlet.service(FacesServlet.java:650)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:286)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:260)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:137)
...
....

----------------------------------------------------------------------------------------------------------------

This article will provide details to resolve this issue
 

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.