Oracle Access Manager 12c PS3 (OAM 12.2.1.3) Throws Invalid OTP PIN Even Though Correct OTP PIN Entered
(Doc ID 2437293.1)
Last updated on SEPTEMBER 20, 2023
Applies to:
Oracle Access Manager - Version 12.2.1.3.0 and laterInformation in this document applies to any platform.
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Symptoms
- Initially configure ODSEE (IDS Profile) as identify store in adaptive authentication plugin and module. OAM OTP functionality is working fine without any issues in this case.
-
Changed identity store to OVD 11.1.1.x. (IDS Profile), In this case is below behavior:
- After user successfully authenticated, user prompted for OTP and choose email.
- User receives OTP email with PIN.
- When user enters OTP, oam throws invalid PIN.
- In oam_server1-diagnostic.log there is:
Changes
Reconfigure identity store from ODSEE (IDS Profile) to OVD 11.1.1.x. (IDS Profile)
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |