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OIG/OAM12c: Change Password Not Working Due to AuthenticationException (Doc ID 2437880.1)

Last updated on OCTOBER 30, 2019

Applies to:

Identity Manager - Version 12.2.1.3.180413 and later
Information in this document applies to any platform.

Symptoms

OIG/OAM12c integrated environment: Have a user account whose the password has expired. After changing the password in identity console, unable to login into identity console with the new password. Can only log in with an existing password which means the change password does not work.

ERROR:


The issue can be reproduced with the following steps:
1. Try logging as a user whose password has expired
2. Change the user password
3. Unable to login into the OIM identity console using the new password

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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