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csUnableToImportArchive and csArchiverAlreadyActive While Transferring Data From One Server To Another Server (Doc ID 2441981.1)

Last updated on SEPTEMBER 20, 2023

Applies to:

Oracle WebCenter Content - Version 11.1.1.5.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.5.0 version, Content Server

Facing issue while transferring the data from one server to other



 

ERROR
-----------------------
Event generated by user 'weblogic' at host '<HOSTNAME/IP>:7002'. Unable to import archive '<ARCHIVE_NAME>'. The archiver is active. [ Details ]
An error has occurred. The stack trace below shows more information.

!csUserEventMessage,weblogic,<HOSTNAME/IP>:7002!$!csUnableToImportArchive,<ARCHIVE_NAME>!csArchiverAlreadyActive
intradoc.common.ServiceException: !csUnableToImportArchive,<ARCHIVE_NAME>!csArchiverAlreadyActive
*ScriptStack IMPORT_ARCHIVE
3:executeArchiveMethod,**no captured values**
  at intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceRequestImplementor.java:2115)
  at intradoc.server.Service.buildServiceException(Service.java:2260)
  at intradoc.server.Service.createServiceExceptionEx(Service.java:2254)
  at intradoc.server.Service.createServiceException(Service.java:2249)
  at intradoc.server.ArchiveService.doArchiving(ArchiveService.java:611)
  at intradoc.server.ArchiveService.importArchive(ArchiveService.java:580)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
  at java.lang.reflect.Method.invoke(Method.java:597)
  at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)
  at intradoc.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:310)




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to WCC
2. Set up Archiver with Push methodology
3. Error received in log



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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