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DSCC Security Tab Displays Error Indicating It Cannot Contact The DSCC Agent (Doc ID 2444354.1)

Last updated on SEPTEMBER 26, 2018

Applies to:

Oracle Directory Server Enterprise Edition - Version 11.1.1.7.171017 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.7.171017 version,

DSCC Security tab displays error indicating it cannot contact the DSCC agent

The Security tabs (General, Certificates and CA Certificates) all display a message indicating they cannot connect to agent and do not display any certificate details.

This occurs for all ODSEE directories managed by DSCC, and agent is running.


ERROR
-----------------------
The errors logs for DSCC agent contained

[29/Aug/2018:13:02:45 +1200] - 96039990 - Exception javax.naming.CommunicationException thrown:
[29/Aug/2018:13:02:45 +1200] - 96039990 - dscc.example.com:3999
javax.naming.CommunicationException: dscc.example.com:3999 [Root exception is java.net.ConnectException: Connection timed out]
at com.sun.jndi.ldap.Connection.(Connection.java:214)


BUSINESS IMPACT
-----------------------
Due to this issue, Not able to Manage ODSEE instances through DSCC.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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