My Oracle Support Banner

The Advanced Search Button from The Siebel UCM Adapter iFrame Opens Wrong UCM Link (Doc ID 2446369.1)

Last updated on SEPTEMBER 21, 2023

Applies to:

Oracle WebCenter Content - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

In the Siebel WebCenter Content (UCM) Adapter iFrame there is an "Advanced Search" button. When pressed, the below URL is opened in a new browser window:

http://<ucm_hostname>:<ucm_port>/cs/idcplg/?IdcService=GET_DOC_PAGE&Action=GetTemplatePage&Page=STANDARD_QUERY_PAGE


That URL is not correct because:
a) the /_p/cc-embedded/ Siebel specific context is missing from the path
b) the &dpTriggerValue=SiebelDocProfile parameter is missing
c) in some IE11 installations even the /cs/idcplg/ context is missing and the user is redirected to the UCM home page instead of the Siebel Profile search page

The right URL for the Siebel UCM Adapter Advanced Search button should be:

http://<ucm_hostname>:<ucm_port>/cs/idcplg/_p/cc-embedded/?IdcService=GET_DOC_PAGE&Action=GetTemplatePage&Page=STANDARD_QUERY_PAGE&dpTriggerValue=SiebelDocProfile

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.