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Using Using Oracle Access Manager 11g R2PS3 (OAM 11.1.2.3) Server/WebGate BP 11.1.2.3.180717: The EBS HR System Fails With The Error: Bad Oracle Access Manager Request (Doc ID 2447604.1)

Last updated on OCTOBER 29, 2019

Applies to:

Oracle Access Manager - Version 11.1.2.3.180717 and later
Information in this document applies to any platform.
Oracle is not responsible for instructions/information from 3rd party sites that may be contained in this KM note.

Symptoms

Using Oracle Access Manager 11g R2PS3 (OAM 11.1.2.3.180717) :

After applied the OAM WEBGATE BUNDLE PATCH 11.1.2.3.180717 to the EBS WebGate for HR and left the finance EBS WebGate at <Patch:24916846>.
Then set the globalHMACEnabled flag to TRUE and tested both systems, failed when trying to log in with SSO.

but when setting the globalHMACEnabled flag to False and retested both systems, the following error occurs with the HR system although the Finance system SSO login was successful.

ERROR:
------------


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. applied the <Patch:27953548>
2. applied the latest BP to the OAM server 11.1.2.3.180717
3. set the globalHMACEnabled flag to TRUE and tested both systems.
4. access the HR system, failed with the Bad Oracle Access Manager Request


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access HR system with OAM WEBGATE BUNDLE PATCH 11.1.2.3.180717.

Cause

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In this Document
Symptoms
Cause
Solution
References


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