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WebCenter Enterprise Capture Managed Server Is In A Failed StateAnd Admin Server Contains Error "Authentication denied: Boot identity not valid. The user name or password or both from the boot identity file (boot.properties) is not valid." (Doc ID 2456056.1)

Last updated on FEBRUARY 17, 2021

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Installed WebCenter Content: Imaging and WebCenter Enterprise Capture (WEC). Post install services were working for weeks. Presently, when the Admin Server starts, not all deployments are moving to Active state. Enterprise Manager is reporting a Failed state.  Capture server is not loading the capture deployment.

The dc-client URL is not available.

The Admin Server log reports:

####<Oct 1, 2018 5:18:05,405 PM EDT> <Critical> <Security> <AdminServer> <[STANDBY] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <>  <[severity-value: 4] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-090402> <Authentication denied: Boot identity not valid. The user name or password or both from the boot identity file (boot.properties) is not valid. The boot identity may have been changed since the boot identity file was created. Please edit and update the boot identity file with the proper values of username and password. The first time the updated boot identity file is used to start the server, these new values are encrypted.>

Changes

 

Cause

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