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EM showing "You do not have the permissions to view this region" for soa-infra (Doc ID 2461727.1)

Last updated on JANUARY 03, 2020

Applies to:

Oracle SOA Suite - Version 12.2.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.1.0.0 version, BPEL Service Engine

ACTUAL BEHAVIOR
---------------
SOA Application Composites are down in clustered Prod

On a 2 node cluster, after a bounce on the server EM is not able to show any related information to soa-infra page

Servers are up and running and the services deployed on them are responding, nevertheless, In EM console is not showing any information related to soa-infra, the message reads

"You do not have the permissions to view this region"

Besides that it was noticed that if you go to soainfrastructure / security / Application roles is not showing the roles neither



EXPECTED BEHAVIOR
-----------------------
To be able to see soa-infra information (sever stratus, partitions, deployed composites) on EM

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access EM with weblogic user
2. Expand the SOA and click on soa-infra
3. Page displays with error "You do not have the permissions to view this region"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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