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Case Source Is Lost By EDQ After Importing Another Case Source Which Is a Copy of the Original Source (Doc ID 2463373.1)

Last updated on OCTOBER 19, 2023

Applies to:

Oracle Enterprise Data Quality - Version 12.2.1.2.0 to 12.2.1.2.0 [Release 12]
Oracle Enterprise Data Quality on Marketplace - Version 12.2.1.4.3 and later
Information in this document applies to any platform.

Symptoms

Users may see errors in working with existing Cases and Alerts as follows:


  Mapping is not in Source Data
    A case management Source must be Specified

Also the following may be seen.

An attempt to import the missing <Case Source> raises a Null Pointer error.






Changes

 A Case Source was imported into the system and that Case Source was a copy of the missing Case Source.

Cause

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