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WebCenter Enterprise Capture Import Processor Folder Source Is Not Picking Up Files from Mapped Drive (Doc ID 2464386.1)

Last updated on JANUARY 11, 2021

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.3.0 and later
Oracle WebCenter Forms Recognition - Version 12.2.1.4.0 to 12.2.1.4.0 [Release 12c]
Information in this document applies to any platform.

Symptoms

When the WebCenter Enterprise Capture (WEC) Import source folder is configured to a mapped network drive, documents are not imported.  Files are processed properly using a local drive. The mapped drive is:

<Drive_Letter>:\ipm\import\expensereports

Changes

Upgrade to version 12c, new mapped drive import folder source configured.

Cause

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