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Unable To Launch Existing Version Of The WEC DC Client After Upgrading (Doc ID 2466871.1)

Last updated on OCTOBER 15, 2019

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

After successfully upgrading WebCenter Enterprise Capture (WEC) from 12.2.1.2 to 12.2.1.3 in a development environment, when launching the existing version of dc-client (which is still 12.2.1.2 in QA and Prod environment), the DC client is failing to launch in QA and Prod.

Error message is

File oracle.dc.oitexport.native-win-x86-32 12.213.0 was not found on server

Changes

Upgrade 12.2.1.2 to 12.2.1.3.

Cause

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