My Oracle Support Banner

Unable To Launch Existing Version Of The WEC DC Client After Upgrading (Doc ID 2466871.1)

Last updated on APRIL 18, 2024

Applies to:

Oracle WebCenter Enterprise Capture - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

After successfully upgrading WebCenter Enterprise Capture (WEC) from 12.2.1.2 to 12.2.1.3 in a development environment, when launching the existing version of dc-client (which is still 12.2.1.2 in QA and Prod environment), the DC client is failing to launch in QA and Prod.

Error message is

File oracle.dc.oitexport.native-win-x86-32 12.213.0 was not found on server

Changes

Upgrade 12.2.1.2 to 12.2.1.3.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.