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Logon Manager Is Not Showing Credentials For Users - Bind failed with Error == ERROR_DS_SERVER_DOWN (Doc ID 2467728.1)

Last updated on FEBRUARY 25, 2020

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.2.0 to 11.1.2.3.1 [Release 11g]
Information in this document applies to any platform.
***Checked for relevance on 19-NOV-2019***

Symptoms

Oracle Enterprise Single Sign-On: Logon Manager


ACTUAL BEHAVIOR

Logon Manager is not showing credentials for users

Multiple users are not able to us the ESSO application. When they enter their Windows password and go into Logon Manager, no credentials are listed.
If they try and manually add credentials, none of the templates appear in the drop down list. 
For the users that are having the issue, it is following them from machine to machine, while other users can logon to the machine with no issues.

Cause

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In this Document
Symptoms
Cause
Solution


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