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Unable to Connect to Secure LDAP for Authentication (Doc ID 2474387.1)

Last updated on DECEMBER 18, 2023

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login into WebCenter Content using an external user, the following error occurs.

####<Nov 6, 2018 10:43:03 AM UTC> <Warning> <Security> <host.d<Sample Domain>.com> <UCM_server1> <[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <ed86eec7b6bd8232:-ff6c339:166e894e5ef:-8000-0000000000000041> <1541500983691> <BEA-099117> <The LDAP authentication provider named "ActiveDirectoryIntegration" failed to make connection to ldap server at ldaps://host.<Sample Domain>.com:326, the error cause is: No route to host (Host unreachable).>


Cause

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In this Document
Symptoms
Cause
Solution
References


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