My Oracle Support Banner

UI Tiles Randomly Disappear From The Identity Self Service Home Page (Doc ID 2477630.1)

Last updated on JUNE 29, 2023

Applies to:

Identity Manager - Version 11.1.2.3.0 to 11.1.2.3.180331 [Release 11g]
Identity Manager - Version 12.2.1.3.0 to 12.2.1.3.180413 [Release 12c]
Information in this document applies to any platform.

Symptoms

UI Tiles such as Certifications, Pending Approval, Pending Violations randomly disappear from the Identity Self Service Home page. Upon server restart they show up again, but they disappear after some time.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.