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OIG 12c - Application Page Shows Blank When Accessed Either with Webtier Host or Default port (Doc ID 2481539.1)

Last updated on NOVEMBER 13, 2019

Applies to:

Identity Manager - Version 12.2.1.3.180713 and later
Information in this document applies to any platform.

Symptoms

Oracle Identity Management version 12c is integrated with OAM 12c: Once the integration scripts are run, during verification it is seen that on accessing Applications menu it shows a blank page. There are no errors displayed from the front-end . This is same when accessing the server using OHS (web tier) port or default OIM port .

Following error is captured in oim_server1-diagnostic.log file : 

2018-12-04T08:10:41.181+00:00] [oim_server_name] [ERROR] [] [oracle.iam.token.facade] [tid: [ACTIVE].ExecuteThread: '<THREAD>' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: xelsysadm] [ecid: <ECID>] [APP: oim] [partition-name: DOMAIN] [tenant-name: GLOBAL] java.net.ConnectException: Tried all: '1' addresses, but could not connect over HTTP to server: 'hostname, port: '<PORT>'[[
failed reasons:
[0] address:'hostname/IP',port:'<PORT>' : java.net.ConnectException: Connection refused
javax.ws.rs.ProcessingException: java.net.ConnectException: Tried all: '1' addresses, but could not connect over HTTP to server: 'hostname', port: '<PORT>'
failed reasons:
[0] address:'hostname/IP',port:'<PORT>' : java.net.ConnectException: Connection refused

at org.glassfish.jersey.client.internal.HttpUrlConnector.apply(HttpUrlConnector.java:287)
at org.glassfish.jersey.client.ClientRuntime.invoke(ClientRuntime.java:255)
at org.glassfish.jersey.client.JerseyInvocation$1.call(JerseyInvocation.java:684)
at org.glassfish.jersey.client.JerseyInvocation$1.call(JerseyInvocation.java:681)
at org.glassfish.jersey.internal.Errors.process(Errors.java:315)
at org.glassfish.jersey.internal.Errors.process(Errors.java:297)
at org.glassfish.jersey.internal.Errors.process(Errors.java:228)
at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:444)
at org.glassfish.jersey.client.JerseyInvocation.invoke(JerseyInvocation.java:681)
at org.glassfish.jersey.client.JerseyInvocation$Builder.method(JerseyInvocation.java:437)
at org.glassfish.jersey.client.JerseyInvocation$Builder.post(JerseyInvocation.java:343)
at oracle.iam.token.facade.TokenRequestHandler.fetchTokenUsingSAMLClient(TokenRequestHandler.java:158)

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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