My Oracle Support Banner

OAM 12.2.1.3.0 Patch Updates Take a Very Long Time at "Backing up files..." (Doc ID 2487227.1)

Last updated on DECEMBER 18, 2023

Applies to:

Oracle Access Manager - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

 When applying any OAM 12.2.1.3 Bundle Patches, the install appears to stall at "Backing up files..." for a very long time.  Overall application of the patch can take 30 minutes or more, with the bulk of that time spent backing up files.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.