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"com.oracle.cie.gdr.merger.MergeException: Failed to create temporary directory for conflict resolution:" Error Received when Installing ODI 12c on Virtual Machine (Doc ID 2498705.1)

Last updated on OCTOBER 17, 2019

Applies to:

Oracle Data Integrator - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

The following error is received while trying to install Oracle Data Integrator (ODI) on a Windows Server 2016 Virtual Machine (VM):

[2019-01-11T14:17:15.708-06:00] [as] [ERROR] [] [oracle.as.install.engine.modules.install.action.AbstractNextGenInstaller] [host: <HOST>] [nwaddr: <ADDRESS>] [tid: <TID>] [userId: <ID>] [ecid: <ECID>] Error occured during Installation !!!
[2019-01-11T14:17:15.708-06:00] [as] [ERROR] [] [oracle.as.install.engine.modules.install.action.AbstractNextGenInstaller] [host: <HOST>] [nwaddr: <ADDRESS>] [tid: <TID>] [userId: <ID>] [ecid: <ECID>] java.lang.Exception: oracle.sysman.oii.oiif.oiifb.OiifbEndIterateException: com.oracle.cie.gdr.libraries.LibraryHandlerException: com.oracle.cie.gdr.merger.MergeException: Failed to create temporary directory for conflict resolution: <DIRECTORY>
oracle.sysman.nextgen.NextGenInstallerException: java.lang.Exception: oracle.sysman.oii.oiif.oiifb.OiifbEndIterateException: com.oracle.cie.gdr.libraries.LibraryHandlerException: com.oracle.cie.gdr.merger.MergeException: Failed to create temporary directory for conflict resolution: <DIRECTORY>
at oracle.sysman.nextgen.impl.NextGenInstallerImpl.execute(NextGenInstallerImpl.java:470)
at oracle.sysman.nextgen.impl.NextGenInstallerImpl.execute(NextGenInstallerImpl.java:427)
at oracle.as.install.engine.modules.install.action.AbstractNextGenInstaller.start(AbstractNextGenInstaller.java:215)
...
Caused by: oracle.sysman.oii.oiif.oiifb.OiifbEndIterateException: java.lang.Exception: oracle.sysman.oii.oiif.oiifb.OiifbEndIterateException: com.oracle.cie.gdr.libraries.LibraryHandlerException: com.oracle.cie.gdr.merger.MergeException: Failed to create temporary directory for conflict resolution: <DIRECTORY>
at oracle.sysman.oii.oiic.OiicInstallAPISession.doOperation(OiicInstallAPISession.java:465)
at oracle.sysman.nextgen.impl.NextGenInstallerImpl.execute(NextGenInstallerImpl.java:451)
... 5 more
Caused by: java.lang.Exception: oracle.sysman.oii.oiif.oiifb.OiifbEndIterateException: com.oracle.cie.gdr.libraries.LibraryHandlerException: com.oracle.cie.gdr.merger.MergeException: Failed to create temporary directory for conflict resolution:<DIRECTORY>
at oracle.sysman.oii.oiic.OiicInstallAPISession$OiicActionsThread.run(OiicInstallAPISession.java:936)
Caused by: oracle.sysman.oii.oiif.oiifb.OiifbEndIterateException: com.oracle.cie.gdr.libraries.LibraryHandlerException: com.oracle.cie.gdr.merger.MergeException: Failed to create temporary directory for conflict resolution: <DIRECTORY>
at oracle.sysman.nextgen.actions.PostFeatureInstallPhase.performAction(PostFeatureInstallPhase.java:387)
at oracle.sysman.nextgen.actions.ComponentInstallPhase.doOperation(ComponentInstallPhase.java:353)
at oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate(OiifbCondIterator.java:161)
...
Caused by: com.oracle.cie.gdr.libraries.LibraryHandlerException: com.oracle.cie.gdr.merger.MergeException: Failed to create temporary directory for conflict resolution:<DIRECTORY>
at com.oracle.cie.gdr.merger.LibraryJarMerger.mergeJars(LibraryJarMerger.java:561)
at com.oracle.cie.gdr.libraries.MergedJarLibraryHandler.generate(MergedJarLibraryHandler.java:150)
at com.oracle.cie.gdr.libraries.JarLibraryHandler.processFeatureLibrary(JarLibraryHandler.java:238)
...
Caused by: com.oracle.cie.gdr.merger.MergeException: Failed to create temporary directory for conflict resolution: <DIRECTORY>
at com.oracle.cie.gdr.merger.LibraryJarMerger.resolveConflicts(LibraryJarMerger.java:743)
at com.oracle.cie.gdr.merger.LibraryJarMerger.mergeJars(LibraryJarMerger.java:530)
... 9 more


The issue can be reproduced at will with the following steps:

1. Attempt a new installation of ODI Studio 12.2.1.3.0 on a Windows Server 2016 VM.
2. Observe that the installation process fails with the error stack indicated above.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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