My Oracle Support Banner

WebCenter Content: Imaging Server Has Stuck Threads and Error "TCM-00788; Read timed out" Occurs (Doc ID 2501258.1)

Last updated on APRIL 01, 2024

Applies to:

Oracle WebCenter Content: Imaging - Version to [Release 11g]
Information in this document applies to any platform.


A large number of stuck threads within Imaging is causing performance issues.  Running a search and viewing images in Imaging is very slow.

Thread Dump:

[2018-12-28T17:14:12.824+11:00] [IPM_server1] [NOTIFICATION] [] [oracle.imaging.agents] [tid: [ACTIVE].ExecuteThread: '135' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: <ECID>] [APP: imaging] parsed another document

[2018-12-28T17:14:12.825+11:00] [IPM_server1] [ERROR] [TCM-00156] [oracle.imaging.agents] [tid: [ACTIVE].ExecuteThread: '135' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: <ECID>] [APP: imaging] Error indexing document number 2.[[

oracle.imaging.InputAgentException: TCM-70025: There is no valid document id to run the command on.

faultType: SYSTEM

Stuck Thread:

Line 327: "[STUCK] ExecuteThread: '309' for queue: 'weblogic.kernel.Default (self-tuning)'" waiting for lock java.util.concurrent.locks.ReentrantLock$NonfairSync@712d005c WAITING

Line 495: "[STUCK] ExecuteThread: '305' for queue: 'weblogic.kernel.Default (self-tuning)'" waiting for lock oracle.imaging.session.SessionData@622da9e4 WAITING





To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.