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WebCenter Content: Imaging Server Has Stuck Threads and Error "TCM-00788; ava.net.SocketTimeoutException: Read timed out" Occurs (Doc ID 2501258.1)

Last updated on APRIL 26, 2021

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.9.0 to 11.1.1.9.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

A large number of stuck threads within Imaging is causing performance issues.  Running a search and viewing images in Imaging is very slow.

Thread Dump:

[2018-12-28T17:14:12.824+11:00] [IPM_server1] [NOTIFICATION] [] [oracle.imaging.agents] [tid: [ACTIVE].ExecuteThread: '135' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: <ECID>] [APP: imaging] parsed another document

[2018-12-28T17:14:12.825+11:00] [IPM_server1] [ERROR] [TCM-00156] [oracle.imaging.agents] [tid: [ACTIVE].ExecuteThread: '135' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <anonymous>] [ecid: <ECID>] [APP: imaging] Error indexing document number 2.[[

oracle.imaging.InputAgentException: TCM-70025: There is no valid document id to run the command on.

faultType: SYSTEM

Stuck Thread:

Line 327: "[STUCK] ExecuteThread: '309' for queue: 'weblogic.kernel.Default (self-tuning)'" waiting for lock java.util.concurrent.locks.ReentrantLock$NonfairSync@712d005c WAITING

Line 495: "[STUCK] ExecuteThread: '305' for queue: 'weblogic.kernel.Default (self-tuning)'" waiting for lock oracle.imaging.session.SessionData@622da9e4 WAITING

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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