My Oracle Support Banner

Users Can Not Edit Content Presenter Data Files from WebCenter Portal Using Chrome or IE browser if the Data File has a WYSIWYG Element with an Embedded Video or iFrame (Doc ID 2501517.1)

Last updated on NOVEMBER 04, 2019

Applies to:

Oracle WebCenter Portal - Version 11.1.1.9.0 to 11.1.1.9.0 [Release 11g]
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR

Users can not edit content presenter files from WebCenter Portal using Chrome or IE browser if the data file has a WYSIWYG element with an embedded YouTube video or iFrame.

This works fine with FireFox.
Issue was reported for custom portal application but issue also reproduces with WebCenter Portal (Spaces).

Behavior is as follows:



EXPECTED BEHAVIOR

Expect being able to edit the wysiwyg element with content presenter.


STEPS

The issue can be reproduced at will with the following steps:

  1. Create a region definition in SiteStudio with a wysiwyg element.

  2. Create a data file using the region definition.
    You can do this in content server UI.
    Ensure to add an iFrame or YouTube video in the wysiwig element.

  3. Create a custom portal application.

    • Create a content presenter template to display content based on the region definition.

    • Create a connection to content server (WCC).

    • Drag and drop the data file in a page and select to display using content presenter.

    • Switch to Bindings in the page.

    • Select the content presenter binding and click edit.

    • Set the task flow to use the content presenter template.

    • Deploy the application to a domain.

  4. Access the custom portal application.
    Try to edit the data file using Chrome or IE.
    You will see the issue here.


 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.