Sites 12c: Admin UI Tree does not load after WLS patch applied
(Doc ID 2503279.1)
Last updated on NOVEMBER 25, 2024
Applies to:
Oracle WebCenter Sites - Version 12.2.1.3.0 and laterInformation in this document applies to any platform.
Symptoms
WebCenter 12C sites: no admin tree loaded on sites server, left side is blank / empty
Pop-up error reporting in Admin UI:
"Unable to load /sites/ContentServer?treeid=myWorkTree&excludedTabs=&responseType=json&
includedTabs=CSSystem:TreeTabs:Bookmarks,CSSystem:TreeTabs:History,CSSystem:TreeTabs:Tags&
elementName=AdminUI/Data/Tree/Store&pagename=fatwire/ui/controller/controller status: 500"
In sites.log, the following errors are displayed:
[2018-12-01T19:28:29.440-05:00] [wcsites_server1] [ERROR] [] [oracle.wcsites.request] [tid: 731] [userId: <anonymous>] [ecid: 424c8247-e1bc-4bcd-8dc6-d951f486b70b-0000007c,0] [APP: sites] [partition-name: DOMAIN] [tenant-name: GLOBAL] Exception including resource /jsp/cs_deployed/AdminUI/Data/Tree/TabDataStore.jsp[[
javax.servlet.ServletException: weblogic.servlet.jsp.CompilationException: Failed to compile JSP /jsp/cs_deployed/AdminUI/Data/Tree/TabDataStore.jsp
TabDataStore.jsp:86:51: The method getRoots(List<String>) in the type TreeService is not applicable for the arguments (List<String>, String)
List<TreeNodeBean> treeList = treeDataService.getRoots(tabs, "admin");
^-----^
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:310)
. . . . .
at COM.FutureTense.Common.ContentServer.processElement(ContentServer.java:2404)
at COM.FutureTense.Common.CS.CallElement(CS.java:1614)
at jsp_servlet._jsp._cs_deployed._adminui._data._tree.__storeaction._jspService(__storeaction.java:134)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:35)
. . . . .
at COM.FutureTense.Common.CS.CallElement(CS.java:1614)
at com.fatwire.cs.ui.framework.UIController.execute(UIController.java:144)
at jsp_servlet._jsp._cs_deployed._fatwire._ui._controller.__controller._jspService(__controller.java:93)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:35)
. . . . .
at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)
Caused by: weblogic.servlet.jsp.CompilationException: Failed to compile JSP /jsp/cs_deployed/AdminUI/Data/Tree/TabDataStore.jsp
TabDataStore.jsp:86:51: The method getRoots(List<String>) in the type TreeService is not applicable for the arguments (List<String>, String)
List<TreeNodeBean> treeList = treeDataService.getRoots(tabs, "admin");
^-----^
at weblogic.servlet.jsp.JavelinxJSPStub.reportCompilationErrorIfNeccessary(JavelinxJSPStub.java:247)
at weblogic.servlet.jsp.JavelinxJSPStub.compilePage0(JavelinxJSPStub.java:183)
at weblogic.servlet.jsp.JavelinxJSPStub.access$000(JavelinxJSPStub.java:50)
at weblogic.servlet.jsp.JavelinxJSPStub$1.run(JavelinxJSPStub.java:111)
at java.security.AccessController.doPrivileged(Native Method)
at weblogic.servlet.jsp.JavelinxJSPStub.compilePage(JavelinxJSPStub.java:108)
at weblogic.servlet.jsp.JspStub.prepareServlet(JspStub.java:267)
at weblogic.servlet.jsp.JspStub.prepareServlet(JspStub.java:218)
at weblogic.servlet.internal.ServletStubImpl.getServlet(ServletStubImpl.java:414)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:304)
... 108 more
]]
[2018-12-01T19:28:29.478-05:00] [wcsites_server1] [ERROR] [] [oracle.wcsites.jsp] [tid: 731] [userId: <anonymous>] [ecid: 424c8247-e1bc-4bcd-8dc6-d951f486b70b-0000007c,0] [APP: sites] [partition-name: DOMAIN] [tenant-name: GLOBAL] Exception calling include: [[
javax.servlet.ServletException tossed:
]]
[2018-12-01T19:28:29.480-05:00] [wcsites_server1] [ERROR] [] [oracle.wcsites.jsp] [tid: 731] [userId: <anonymous>] [ecid: 424c8247-e1bc-4bcd-8dc6-d951f486b70b-0000007c,0] [APP: sites] [partition-name: DOMAIN] [tenant-name: GLOBAL] Failure executing JSPAdminUI/Data/Tree/TabDataStore
[2018-12-01T19:28:29.480-05:00] [wcsites_server1] [ERROR] [] [oracle.wcsites] [tid: 731] [userId: <anonymous>] [ecid: 424c8247-e1bc-4bcd-8dc6-d951f486b70b-0000007c,0] [APP: sites] [partition-name: DOMAIN] [tenant-name: GLOBAL] Unable to evaluate element AdminUI/Data/Tree/TabDataStore
[2018-12-01T19:28:29.547-05:00] [wcsites_server1] [ERROR] [] [oracle.wcsites.ui.framework] [tid: 731] [userId: <anonymous>] [ecid: 424c8247-e1bc-4bcd-8dc6-d951f486b70b-0000007c,0] [APP: sites] [partition-name: DOMAIN] [tenant-name: GLOBAL] An exception occurred[[
com.fatwire.cs.ui.framework.UIException
at com.fatwire.cs.ui.framework.UIController.reportError(UIController.java:189)
at com.fatwire.cs.ui.framework.UIController.execute(UIController.java:175)
at jsp_servlet._jsp._cs_deployed._fatwire._ui._controller.__controller._jspService(__controller.java:93)
. . . . .
at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)
]]
Changes
Customer applied the following patches all at once.
Patch 28298734: WLS PATCH SET UPDATE 12.2.1.3.181016
Patch 28600538: Oracle WebCenter Sites 12.2.1.3.181015
Patch 28151020: ADF BUNDLE PATCH 12.2.1.3.0(ID:180607.1214.S)
Patch 28414325: Oracle JDK 8 Update 191
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |