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TNS Listener Error "ORA-12516" During The Enterprise Capture Reconfig Process in an Upgrade From 11g to 12c (Doc ID 2504127.1)

Last updated on OCTOBER 15, 2019

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

While running the WebCenter Enterprise Capture upgrade reconfig utility, the process is faulting with the below errors in the log:

2019-01-28 13:02:24,578 FINE  [105] oracle.security.jps.internal.policystore.rdbms.DBStoreManager - JpsDataManager ThreadLocal being removed: current JpsDBDataManager='[Ljava.lang.Object;@294dfb7d'
2019-01-28 13:02:24,578 FINE  [105] oracle.security.jps.internal.tools.utility.destination.apibased.JpsDstPolicy - Exiting the Migrator thread
2019-01-28 13:02:24,578 FINER [103] oracle.security.jps.internal.policystore.PolicyUtil - RETURN 20,212
2019-01-28 13:02:24,594 FINER [88] oracle.security.jps.internal.policystore.PolicyUtil - RETURN 20,212
2019-01-28 13:02:24,594 FINE  [103] oracle.security.jps.internal.policystore.rdbms.DBStoreManager - JpsDataManager ThreadLocal being removed: current JpsDBDataManager='[Ljava.lang.Object;@62b25d60'
2019-01-28 13:02:24,594 FINE  [103] oracle.security.jps.internal.tools.utility.destination.apibased.JpsDstPolicy - Exiting the Migrator thread
2019-01-28 13:02:24,594 FINE  [88] oracle.security.jps.internal.policystore.rdbms.DBStoreManager - JpsDataManager ThreadLocal being removed: current JpsDBDataManager='[Ljava.lang.Object;@55cc9be3'
2019-01-28 13:02:24,594 FINE  [88] oracle.security.jps.internal.tools.utility.destination.apibased.JpsDstPolicy - Exiting the Migrator thread
2019-01-28 13:02:24,594 SEVERE [84] oracle.security.jps.internal.tools.utility.destination.apibased.JpsDstPolicy - JPS-00027: There was an internal error: oracle.net.ns.NetException: Listener refused the connection with the following error:
ORA-12516, TNS:listener could not find available handler with matching protocol stack

2019-01-28 13:02:24,594 SEVERE [84] oracle.security.jps.internal.tools.utility.destination.apibased.JpsDstPolicy - JPS-00027: There was an internal error: oracle.net.ns.NetException: Listener refused the connection with the following error:
ORA-12516, TNS:listener could not find available handler with matching protocol stack

The reconfig utility is attempting to connect to the database and it is not able to communicate.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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