Enabling Discussions Server in WebCenter Portal Results in Error: An error occurred while trying to provision the service oracle.webcenter.collab.forum
(Doc ID 2506992.1)
Last updated on NOVEMBER 09, 2022
Applies to:
Oracle WebCenter Portal - Version 12.2.1.3.0 to 12.2.1.3.190416Information in this document applies to any platform.
Symptoms
Creating a Portal and Enabling Discussions Server results in the following error:
Error
The following error will be shown in the WebCenter Portal UI:
WCS#YYYY.MM.DD.HH.MI.SS: An error occurred while trying to provision the service oracle.webcenter.collab.forum
The portal managed server diagnostic log shows the following error:
[2019-02-06T15:11:56.549-05:00] [WC_Spaces] [ERROR] [] [oracle.webcenter.webcenterapp.internal.view.error.WCErrorHandlerImpl] [tid: [ACTIVE].ExecuteThread: '35' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <USERID>] [ecid: <ECID>] [APP: webcenter] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <DSID>] WCS#2019.02.06.15.11.56: An error occurred while trying to provision the service oracle.webcenter.collab.forum. The service did not get provisioned.
[2019-02-06T15:11:56.596-05:00] [WC_Spaces] [ERROR] [] [oracle.webcenter.webcenterapp.internal.view.error.WCErrorHandlerImpl] [tid: [ACTIVE].ExecuteThread: '35' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <USERID>] [ecid: <ECID>] [APP: webcenter] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <DSID>] [[
oracle.webcenter.spaces.SpacesException: An error occurred while trying to provision the service oracle.webcenter.collab.forum. The service did not get provisioned.
at oracle.webcenter.spaces.internal.model.SpaceImpl.invokeLazyProvisionAndRoleMapping(SpaceImpl.java:3378)
at oracle.webcenter.spaces.internal.model.SpaceImpl.access$000(SpaceImpl.java:213)
at oracle.webcenter.spaces.internal.model.SpaceImpl$1.run(SpaceImpl.java:3208)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:483)
at oracle.webcenter.spaces.internal.model.SpaceImpl.provisionEnabledService(SpaceImpl.java:3201)
at oracle.webcenter.collab.share.Utility.provisionService(Utility.java:644)
at oracle.webcenter.collab.share.config.ConfigManager.isServiceEnabled(ConfigManager.java:575)
[2019-02-06T15:11:56.596-05:00] [WC_Spaces] [ERROR] [] [oracle.webcenter.webcenterapp.internal.view.error.WCErrorHandlerImpl] [tid: [ACTIVE].ExecuteThread: '35' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: <USERID>] [ecid: <ECID>] [APP: webcenter] [partition-name: DOMAIN] [tenant-name: GLOBAL] [DSID: <DSID>] [[
oracle.webcenter.spaces.SpacesException: An error occurred while trying to provision the service oracle.webcenter.collab.forum. The service did not get provisioned.
at oracle.webcenter.spaces.internal.model.SpaceImpl.invokeLazyProvisionAndRoleMapping(SpaceImpl.java:3378)
at oracle.webcenter.spaces.internal.model.SpaceImpl.access$000(SpaceImpl.java:213)
at oracle.webcenter.spaces.internal.model.SpaceImpl$1.run(SpaceImpl.java:3208)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:483)
at oracle.webcenter.spaces.internal.model.SpaceImpl.provisionEnabledService(SpaceImpl.java:3201)
at oracle.webcenter.collab.share.Utility.provisionService(Utility.java:644)
at oracle.webcenter.collab.share.config.ConfigManager.isServiceEnabled(ConfigManager.java:575)
Steps
The issue can be reproduced with the following steps:
- Create a Portal.
- Enable the Discussions Service in the portal.
Here you will see the error.
Changes
WebCenter Portal was upgraded from 12.2.1.2 to 12.2.1.3.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |