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WebCenter Enterprise Capture Import Processor Email Job is Importing the Same Email into Multiple Batches (Doc ID 2516305.1)

Last updated on APRIL 17, 2024

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Using WebCenter Enterprise Capture 12.2.1.2.0.

When processing emails in a Capture Import Processor job configured for a gmail account, there are times when the Import Processor creates duplicate batches from the same email message.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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