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Unable To Activate Session In Service Bus Console (Doc ID 2516342.1)

Last updated on APRIL 06, 2023

Applies to:

Oracle Service Bus - Version and later
Information in this document applies to any platform.


On : version, OSB Core Functionality

Unable to activate session in service bus console

The console is stuck on "Progress indicator - processing... Please wait" window for ages. In the meantime the /console console becomes unresponsive for about 30~ and after it starts responding the admin server is in the Warning state with "Symtom{STUCK_THREADS,HIGH,ThreadPoolRuntime,ThreadPool has stuck threads}" information.

Restarting the servers with clearing cache, tmp and sessions did not help at all.

#EM_SYSTEM_POOL#:StuckThreadDetection" #168 daemon prio=5 os_prio=0 tid=0x00007f7707abf800 nid=0x4c86 waiting on condition [0x00007f76fa325000]
  java.lang.Thread.State: TIMED_WAITING (sleeping)
  at java.lang.Thread.sleep(Native Method)
  at oracle.sysman.core.common.workmanager.Work.handleScheduledWork(
  at java.util.concurrent.ThreadPoolExecutor.runWorker(
  at java.util.concurrent.ThreadPoolExecutor$

"[STUCK] ExecuteThread: '54' for queue: 'weblogic.kernel.Default (self-tuning)'" #131 daemon prio=1 os_prio=0 tid=0x00007f772ca26800 nid=0x4b3d in Object.wait() [0x00007f770fcb4000]
  java.lang.Thread.State: TIMED_WAITING (on object monitor)
  at java.lang.Object.wait(Native Method)
  - locked (a
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(
  at java.lang.reflect.Method.invoke(
  at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(
  at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(
  at Method)

The issue has the following business impact:
Due to this issue, users had to restart servers.


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