Oracle Access Manager (OAM) Detached Credential Collector (DCC) WebGates Are Not Logging the Users Client IP Addresses
(Doc ID 2516550.1)
Last updated on DECEMBER 18, 2023
Applies to:
Oracle Access Manager - Version 11.1.2.3.180717 and laterInformation in this document applies to any platform.
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Symptoms
Oracle Access Manager 11g (OAM 11.1.2.3.x) Detached Credential Collector (DCC) WebGates are not Logging the Users Client IP Addresses
- DCC webgate has load balancer configured in front
- LBR passes the client IP Address but OAM doesn't pick up the actual client IP Addresses but only the LB IP Address for all the clients' requests
- Sample audit log entry:
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |