WebCenter Portal 11.1.1.9.x Running ./wlst.sh Command ExportFoldersGData() fails with "oracle.stellent.ridc.protocol.ServiceException: Unable to open folder" (Doc ID 2521095.1)

Last updated on NOVEMBER 13, 2023

Applies to:

Symptoms

On WebCenter Portal 11.1.1.9.x version, Folders_g to FrameworkFolder migration

From ./wlst.sh run:
  exportFoldersGData()

ERROR
-----------------------
oracle.stellent.ridc.protocol.ServiceException: Unable to open folder. 

MigrationDiagnostic.log
#############################################################################
Executing pre-migration wlst command exportFoldersGData
#############################################################################
[TRACE]: Entering class: FrameworkFoldersMigration, method: exportFoldersGData
[TRACE]: Parameters provided are: appName: webcenter, server: WC_Spaces, connectionName: WebcenterContent, directoryPath: /export/home/oracle/migration/, applicationVersion:
[TRACE]: The migration directory default/specified: /export/home/oracle/migration/has necessary permissions
[TRACE]: Entering class: FwkAppMigration, method: _getUCMConnectionUrl
[TRACE]: Exiting method: _getUCMConnectionUrl, returning:: ucmUrl: idc://
[TRACE]: Following attributes were derived, ucmConnectionUrl: idc://, Portal Server Root Folder: /csccontent
[TRACE]: Entering method: _getDoclibBean, params:: appName: webcenter
[TRACE]: Entering method: _getMBeanArray, params:: pattern: *oracle.webcenter.doclib:*
[TRACE]: Exiting method: _getMBeanArray
[TRACE]: Exiting method: _getDoclibBean
[TRACE]: Successfully got hold of Doclib MBean
[TRACE]: Executing Doclib MBean method, getPreMigrationData
[TRACE]: Entering the class: oracle.webcenter.doclib.migration.FrameworkFolderMigrationLogic, method: getPreMigrationData with parameters, rootFolder: /csccontent, connectionName: WebcenterContent, connectionUrl: idc:/, directoryPath: /export/home/oracle/migration/PRE_MIGRATION/,isCustomApp:false
[TRACE]: Total number of child folders for path: csccontent is 7
[TRACE]: Total number of child folders for path: /PersonalSpaces/ is 5
[ERROR]: Following exception occurred in the class: oracle.webcenter.doclib.migration.FrameworkFolderMigrationLogic, method: getPreMigrationData
oracle.stellent.ridc.protocol.ServiceException: Unable to open folder.
at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:142)
at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:108)
at oracle.webcenter.doclib.core.WCPServiceResponse.getResponseAsBinder(WCPServiceResponse.java:85)
at oracle.webcenter.doclib.migration.FrameworkFolderMigrationLogic.listFolders_FoldersG(FrameworkFolderMigrationLogic.java:2399)
at oracle.webcenter.doclib.migration.FrameworkFolderMigrationLogic.getPreMigrationData(FrameworkFolderMigrationLogic.java:337)
at oracle.webcenter.doclib.migration.FrameworkFolderMigrationLogic.getPreMigrationData(FrameworkFolderMigrationLogic.java:275)
at oracle.webcenter.doclib.mxbeans.DoclibMXBeanImpl.getPreMigrationData(DoclibMXBeanImpl.java:65)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Oracle Portal 11.1.1.6 application using custom templates was migrated to WebCenter Portal.
2) In WebCenter Portal 11.1.1.9.x the Folders_g folders need to be migrated to FrameworkFolders required by the 12c upgrade.
3) Run exportFoldersGData() from ./wlst.sh and there is an error in the MigrationDiagnostic.log
     a. PreMigrationData.csv created but next step fails.

BUSINESS IMPACT
-----------------------
Due to this issue, users cannot migrate Folders_g to FrameworkFolders and upgrade to WebCenter Portal 12c.

Changes

Cause

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