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ESSO Password Reset Client Installation Error Message From Command Line Installation (Doc ID 2528686.1)

Last updated on APRIL 11, 2019

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.2.3.1 and later
Information in this document applies to any platform.

Symptoms

Oracle Enterprise Single Sign-On : Password Reset 11.1.2.3.1

The ESSO Password Reset Client fails to install from a command line and generates an error message:

ERROR
-----------------------
"This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows installer package.:"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open a command prompt on the Windows desktop.
2. Navigate to the folder containing the ESSO installation files.
3. Enter the command "msiexec /i ""<lm_installer>.msi" TRANSFORMS="pr_client_only.mst"

BUSINESS IMPACT
-----------------------
Due to this issue, administrator cannot install the ESSO Password Reset client from a command line.

Cause

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In this Document
Symptoms
Cause
Solution
References


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