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WebCenter Enterprise Capture Import Processor Email Error "Error extracting attachments", "java.lang.OutOfMemoryError: allocLargeObjectOrArray" (Doc ID 2533402.1)

Last updated on OCTOBER 15, 2019

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 to 12.2.1.3.0 [Release 11g to 12c]
Information in this document applies to any platform.

Symptoms

Receiving the below error in WebCenter Enterprise Capture Managed Server logs every 5 minutes:

"javax.management.RuntimeErrorException: java.lang.OutOfMemoryError:"

The below error also appears in the Capture Server diagnostic log every 5 minutes:

[2019-04-02T11:26:43.091-05:00] [capture_server1] [ERROR] [] [oracle.odc.importprocessor.ImportJobSchedulerSessionBean] [tid: <TID>] [userId: <UID> ] [ecid: <ECID>] [APP: capture] Error extracting attachments[[oracle.odc.exception.CaptureException: Error extracting attachments at oracle.odc.importprocessor.email.EmailSource.processMessage(EmailSource.java:559) at oracle.odc.importprocessor.email.EmailSource.processFolder(EmailSource.java:292)
at oracle.odc.importprocessor.email.EmailSource.processAccount(EmailSource.java:243)
at oracle.odc.importprocessor.email.EmailSource.process(EmailSource.java:1245)
at oracle.odc.importprocessor.ImportProcessorBean.onMessage(ImportProcessorBean.java:167)
at sun.reflect.GeneratedMethodAccessor609.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:182)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:149)
at com.oracle.pitchfork.intercept.MethodInvocationInvocationContext.proceed(MethodInvocationInvocationContext.java:103)
at oracle.security.jps.ee.ejb.JpsAbsInterceptor$1.run(JpsAbsInterceptor.java:113)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:460)
at oracle.security.jps.ee.ejb.JpsAbsInterceptor.runJaasMode(JpsAbsInterceptor.java:100)
at oracle.security.jps.ee.ejb.JpsAbsInterceptor.intercept(JpsAbsInterceptor.java:154)
at oracle.security.jps.ee.ejb.JpsInterceptor.intercept(JpsInterceptor.java:113)
at sun.reflect.GeneratedMethodAccessor513.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
at com.oracle.pitchfork.intercept.JeeInterceptorInterceptor.invoke(JeeInterceptorInterceptor.java:68)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:89)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
at com.bea.core.repackaged.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
at com.bea.core.repackaged.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
at com.bea.core.repackaged.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at com.sun.proxy.$Proxy219.onMessage(Unknown Source)
at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:583)
at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:486)
at weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:389)
at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4817)
at weblogic.jms.client.JMSSession.execute(JMSSession.java:4491)
at weblogic.jms.client.JMSSession.executeMessage(JMSSession.java:3946)
at weblogic.jms.client.JMSSession.access$000(JMSSession.java:115)
at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:5337)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:550)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:263)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
Caused by: oracle.odc.exception.CaptureException: what do i do: seems an odd quirk of the EJB spec. The exception is:java.lang.OutOfMemoryError: allocLargeObjectOrArray: [B, size 36578320
at oracle.odc.importprocessor.email.EmailSource.processAttachment(EmailSource.java:821)
at oracle.odc.importprocessor.email.EmailSource.processMessage(EmailSource.java:554)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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