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MAPVIEWER_9009: Error occurred when sending request to map cache server. (Doc ID 2536401.1)

Last updated on APRIL 17, 2023

Applies to:

Oracle Fusion Middleware MapViewer - Version 12.2.1.3.0 and later
Information in this document applies to any platform.

Symptoms

After installing an Oracle Utilities Mobile Workforce Management SP3 environment with Mapviewer 12.2.1.3.0, when clicking on the 'Map' tab of Admin -> Service Area, the following message is displayed:

Message from webpage:

MAPVIEWER_9009:Error occurred when sending request to map
cache server.
  Source: OM.layer.Tilelayer.getTileLayerConfig
  [GEOCODE.WORLD_MAP]

Cause

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In this Document
Symptoms
Cause
Solution


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