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When Attempting To Open The Imaging Task List Error "Servlet failed with Exception" Occurs in the Log and Error 500 Occurs in the Browser (Doc ID 2539955.1)

Last updated on SEPTEMBER 17, 2019

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

After a new installation of WebCenter Content: Imaging, the below errors are received when opening the Task List:

[ServletContext@1808372073[app:imaging module:imaging path:/imaging spec-version:2.5]] Servlet failed with Exception
java.lang.NullPointerException
at oracle.imaging.axf.model.util.AdfUtil.getBrowserLocale(AdfUtil.java:102)
at jsp_servlet.__commandauthenticatorfacade._jspService(__commandauthenticatorfacade.java:107)
at weblogic.servlet.jsp.JspBase.service(JspBase.java:34)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:119)

The browser displays Error 500.

Changes

New install of 11.1.1.8 with no patches installed.

Cause

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