My Oracle Support Banner

After Saving Asset the Inspect or Edit Page is Not Displayed Until Refresh: ERROR: "Invalid Asset Id. Cannot load asset of type Varaibles.description with ID .. Please supply a valid asset id and try again." (Doc ID 2555327.1)

Last updated on OCTOBER 30, 2019

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.8.0 version, WebCenter Sites

When attempting to edit and save an asset, the following issue occurs:

SYMPTOMS:
-----------------------
1. It takes longer than a minute to save.
2. The user is unable to see that the asset is saved until the UI is refreshed.
3. The UI becomes unusable or the asset needs to be closed.
4. Following Error may be displayed sometimes:
     "Asset is not present in {site name}. Cannot view the requested asset because it does not exist in the site in which you are working."
     "Invalid Asset Id. Cannot load asset of type Varaibles.description with ID .. Please supply a valid asset id and try again."
5. Sometimes users see a blank page.

In the sites.log, the following error is seen:

[DEBUG][com.fatwire.logging.cs] >>>>>>>>>>> Start evaluating element OpenMarket/Xcelerate/Actions/AssetMgt/AccessCheck
[ERROR][fatwire.logging.cs.framework] Error: java.lang.NullPointerException invoking method Sites
java.lang.NullPointerException
at com.openmarket.xcelerate.commands.AssetDispatcher.Sites(AssetDispatcher.java:526)
at sun.reflect.GeneratedMethodAccessor202.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.openmarket.framework.commands.Dispatcher.Execute(Dispatcher.java:145)
at COM.FutureTense.XML.Template.DynTag.execute(DynTag.java:269)
at COM.FutureTense.XML.Template.BlockTag.execute(BlockTag.java:144)
at COM.FutureTense.XML.Template.BlockTag.execute(BlockTag.java:120)
at COM.FutureTense.XML.Template.Root.execute(BlockTag.java:365)
at COM.FutureTense.XML.Template.XMLEval.run(XMLEval.java:331)
at COM.FutureTense.Common.ContentServer.evalTheXML(ContentServer.java:3312)
at COM.FutureTense.Common.ContentServer.evalTemplate(ContentServer.java:2560)
at COM.FutureTense.Common.ContentServer.processElement(ContentServer.java:2008)
  ...
  ...

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.