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CAS Unavailable When Trying to Access WebCenter Sites UI (Doc ID 2556819.1)

Last updated on MAY 20, 2021

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 to 11.1.1.8.0 [Release FatWire]
Information in this document applies to any platform.

Symptoms

Receiving the error "CAS Unavailable" while attempting to access the Webcenter Sites application. 

In the application server stdout log, the following errors are seen:

Caused By: javax.servlet.ServletException: weblogic.servlet.jsp.CompilationException: Failed to compile JSP /WEB-INF/view/jsp/fatwire/ui/casLoginView.jsp
casLoginView.jsp:30:5: The type java.lang.CharSequence cannot be resolved. It is indirectly referenced from required .class files
resString.append(line);
  ^-------------------^
casLoginView.jsp:41:109: The method replace(char, char) in the type String is not applicable for the arguments (String, String)
String locale = requestLocale == null ? "en-US" : StringUtils.defaultIfBlank(String.valueOf(requestLocale).replace("_", "-"), "en-US");
  ^----^
casLoginView.jsp:86:33: Error in "c_defaultForm.jsp" at line 17: The type java.util.Map$Entry cannot be resolved. It is indirectly referenced from required .class files

  ^-----------------^
casLoginView.jsp:86:33: Error in "c_defaultForm.jsp" at line 152: The method contains(CharSequence) from the type String refers to the missing type CharSequence

  ^-----------------^


Due to this issue, users cannot login to WebCenter Sites.

Cause

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In this Document
Symptoms
Cause
Solution
References


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