validateCheckinData Error When Importing Archiver (Doc ID 2558782.1)

Last updated on SEPTEMBER 20, 2023

Applies to:

Symptoms

ISSUE
-----------------------
Transferring content between content servers using archiver is returning validateCheckinData error.

ERROR
-----------------------
IdcApp: Importing '<Archiver_ImportName>' in '': Started
Error 6/21/19 7:31 PM IdcApp: Import error for archive '<Archiver_ImportName>' in collection '': Content item '' was not successfully checked in. Unable to execute service method 'validateCheckinData'. Null pointer is dereferenced. [ Details ]

An error has occurred. The stack trace below shows more information.

!$IdcApp: !csImportErrorForArchiveInCollection,<Archiver_ImportName>,!csUnableToCheckIn,!csUnableToExecMethod,validateCheckinData!syNullPointerException
intradoc.common.ServiceException: !csUnableToCheckIn,!csUnableToExecMethod,validateCheckinData
  at intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceRequestImplementor.java:2228)
  at intradoc.server.Service.buildServiceException(Service.java:2432)
  at intradoc.server.Service.createServiceExceptionEx(Service.java:2426)
and more ....
  at intradoc.server.archive.ArchiverMonitor.doArchiving(ArchiverMonitor.java:581)
  at intradoc.server.archive.ArchiverMonitor$4.run(ArchiverMonitor.java:668)
  at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.NullPointerException
  at intradoc.shared.schema.SchemaCacheItem.getCacheEntryFromKey(SchemaCacheItem.java:608)
  at intradoc.shared.schema.SchemaCacheItem.getCacheEntry(SchemaCacheItem.java:603)
  at intradoc.server.schema.ServerSchemaLoader.needsMoreData(ServerSchemaLoader.java:954)
and more ....
  at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)
  at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:324)
  at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:79)
  ... 46 more

Info 6/21/19 7:31 PM IdcApp: Importing '<Archiver_ImportName>' in '': Finished. Successfully imported 0 revisions.


STEPS TO REPLICATE
-----------------------
1. Use archiver to transfer content between two Content Servers.
2. Above mentioned error is experienced.


BUSINESS IMPACT
-----------------------
Admin is unable to transfer content when using archiver.

Changes

 File Store is set to JDBC storage.

Cause

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