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"connection.ping() - java.net.SocketException: Connection reset" Error occurs at Content UI Login (Doc ID 2558830.1)

Last updated on JUNE 16, 2022

Applies to:

Oracle WebCenter Content - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

When logging into the Webcenter Content UI, this error appears: Error: system failure occurred. Contact your site administrator.

In the Content UI log, you have this error in particular:
<Warning> <oracle.wcc.ridc.adfca.framework.RidcConnectionProvider> <yourhost.domain> <WCCADF_server1> <[ACTIVE] ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <aa8a6a7b-7aa5-4857-a911-2e692ec72e8a-00000113> <1561416193038> <[severity-value: 16] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <RIDCCA-010> <RIDC Exception detected on connection "WccAdfServerConnection" performing operation "connection.ping()". Error msg: "java.net.SocketException: Connection reset".

 

Cause

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In this Document
Symptoms
Cause
Solution


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