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Enterprise Capture Email Not Processed From Inbox with Special Character in Subject Line and Attachment Title (Doc ID 2560823.1)

Last updated on JUNE 03, 2021

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

WebCenter Enterprise Capture is unable to import mail from the email inbox for two emails from the same vendor. No error is captured in the logs. However, the behavior occurs when the mail is placed in the inbox.  Capture imports all the other mail except the specific mail.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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