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EDQ/OWS Windows 10 Case Management UI Display Issues with Font size (Doc ID 2562457.1)

Last updated on JULY 16, 2019

Applies to:

Oracle Watchlist Screening - Version 11.1.1.7.3 and later
Information in this document applies to any platform.

Symptoms

EDQ version 12.2.1.3.0(376)
Oracle Watchlist Screening (OWS) version 11.1.1.7.3
Windows 10 (client)

There are oversized fonts in the OWS/Case Management screens when using Windows 10 client.

The font size/type prohibits the font from being clearly seen in the GUI (bottom of the font appears to have truncated)

Functionality is otherwise normal and there are is no unexpected behavior or errors.

Cause

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In this Document
Symptoms
Cause
Solution
References


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