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Email Pooling Error In Capture (Doc ID 2563583.1)

Last updated on MAY 28, 2021

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

Email pooling is enabled in WebCenter Enterprise Capture (WEC) 11.1.1.9.0.  Recently, the company decided to move to Microsoft Office 365 which includes a new Outlook (IMAP).  Since that change, this error has occurred:

ERROR
-----------------------

Changes

 Email service was recently changed when the company changed to Office 365.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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