Facing "Invalid ID or password. Please try again" for various reasons when logging into the workspace
(Doc ID 2575362.1)
Last updated on NOVEMBER 19, 2020
Applies to:
Oracle Business Process Management Suite - Version 12.2.1.3.0 and laterInformation in this document applies to any platform.
Symptoms
After configuring a load balancer for https access to the bpm workspace the login begins to fail. You'll see a page similiar to as if you had entered a wrong username/password:
The message displayed is "Invalid Id or Password. Please try again."
After reviewing the HTTP traffic you may see 403 response code similar to this:
Also, the error could occur for another reason, such as if the front end host was specified incorrectly (such as to a private ip). In otherwords this error can have multiple causes (when there may be no exception in the log files)
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |