While Connecting With adminclient Fails With ERROR: Authorization Failure For User 'admingg' (Doc ID 2587782.1)

Last updated on APRIL 17, 2023

Applies to:

Symptoms

While Connecting With adminclient Fails with the following errors:

OGG (not connected) 1> connect http://servername.XXXX.net:7000 as admingg password ggpwd
Using default deployment 'GG12.3'

OGG (http://servername.XXXX.net:7000 GG12.3) 2> info all
Program Status Group Lag at Chkpt Time Since Chkpt

ADMINSRVR RUNNING
DISTSRVR RUNNING
PMSRVR RUNNING
RECVSRVR RUNNING

ERROR: Authorization failure for user 'admingg'.

OGG (http://servername.XXXX.net:7000 GG12.3) 3>

And following errors are reported in adminsrvr.log:

2019-09-11T17:58:09.309EDT INFO | Request received from 10.248.249.10 'admingg' http GET /services/v2/currentuser HTTP/1.1 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.121 Safari/537.36' - - - '-' - http://servername.xxxxxxx.net:7001/?root=account (Thread 8)
2019-09-11T17:58:09.309EDT ERROR| SecureStore failed on open with error: 28756. (Thread 8)
2019-09-11T17:58:09.309EDT ERROR| Failed to open secure store for get. (Thread 8)
2019-09-11T17:58:09.309EDT WARN | User 'admingg' is not registered with this service. (Thread 8)
2019-09-11T17:58:09.309EDT INFO | Response returned with HTTP/1.1 403 Forbidden 590 (Thread 8)

Changes

Cause

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